If there are problems with the installed ESET Management Agent (for example, it is not connecting to the ESET PROTECT Cloud Server), see Agent connection troubleshooting. You can check the status log ( C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs\status.html this location is hidden by default) on the client machine to make sure the ESET Management Agent is working properly. The ESET security product will open automatically. You can change the installation paths by clicking Change installation folder.Ĭlick Allow all and continue (to enable all the available options) or Continue.Ĥ.After the installation is complete, click Done.Select your desired option for the detection of potentially unwanted applications.To enable ESET LiveGrid®, select Enable ESET LiveGrid® feedback system (recommended).You cannot configure these settings if they were defined during the installer package creation in the ESET management console. Ģ.The installer will download the ESET Management Agent and ESET security product suitable for your OS platform.ģ.Configure the Protection and installation settings of the ESET security product: If you do not use any third-party security product on your local computer, click Continue.See our Knowledgebase article about ESET AV Remover for details.ĭ) After ESET AV Remover uninstalls third-party security software, or if you have not removed any application, click Continue to installation. Read and Accept the End User License Agreement (EULA) if you agree with it.Ĭ) After scanning installed applications, select the check box next to the application(s) you want to remove and click Remove. Check the list of supported software.ī) Click Continue. If you selected to include ESET AV Remover when creating the installation package, ESET AV Remover will help you uninstall or completely remove third-party security software:Ī) Select the I want to uninstall incompatible security products check box to remove/uninstall third-party security software running or installed on your computer.Make sure to uninstall any third-party security product from your computer before installing the ESET security product. We recommend this scenario when the installer is executed on each new computer from a shared disk. dat file instead of the online repository. The next time the installer is executed (in the graphical user interface or silently), it will use the. dat file must be in the same folder as the installer. Click Pre-download components to download the ESETOfflinePackage.dat file. To do so, on the first screen, navigate to the upper right corner and click the gear icon. If you do not want the installer to download the security product and the Agent each time it runs, you can create an Offline Cache for the installer which it will use instead of download.
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